Job Description

Administrative Assistant I CBT Lab Proctor

An organized, reliable Administrative Assistant I CBT Lab Proctor is needed to support the delivery of multimedia and traditional training modules. This vital role ensures a smooth classroom experience, assists learners and staff, and helps maintain a productive environment.

Key Responsibilities

• Oversee and monitor computer-based and conventional classrooms to ensure a positive and secure environment.
• Address disruptive or dishonest conduct according to established procedures.
• Assist training technicians during on-site sessions when required.
• Guide students in using computer equipment and provide instruction on multimedia courses.
• Answer basic questions from students related to course materials and equipment usage.
• Resolve minor computer issues and promptly escalate technical problems as needed.
• Maintain the cleanliness and orderliness of workstations and equipment.
• Power up workstations at the start of the day and shut them down at closing.
• Accurately enter new students into the training database and verify test scores upon course completion.
• Follow all organizational policies and procedures to ensure the integrity of the training process.
• Perform other administrative duties as required.

Qualifications

• High school diploma or at least 3 years of related experience/training, or equivalent education and experience.
• Basic computer skills preferred.
• Able to read, understand, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Capable of writing routine reports and professional correspondence.
• Skilled communicator able to address groups of customers or organization employees.
• Strong practical problem-solving ability, even when limited guidelines exist.
• Able to interpret and follow instructions in written, oral, diagram, or schedule form.
• Accommodation will be considered for individuals with disabilities.

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